Effective Date: 17th July 2025
Welcome to Lucian Blue Ocean Seafoods Inc . By using our website (https://lucianblueoceanseafoods.com), placing an order, or engaging with our services, you agree to the following terms and conditions.
Please read them carefully before using our site.
1. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of, or restrict or inhibit the use of this site by any third party.
2. Product Information & Availability
We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, availability, and photos. However, we reserve the right to:
- Correct errors or inaccuracies at any time without prior notice.
- Modify or discontinue products (temporarily or permanently) without liability.
All seafood products are subject to seasonal availability and may vary in size, weight, or appearance.
3. Ordering & Payment
- Orders placed through our website are subject to acceptance and availability.
- We reserve the right to cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraudulent activity.
- Payment is required at the time of order via accepted methods listed at checkout (e.g. credit card, bank transfer, cash on delivery—if available).
4. Shipping & Delivery
- We offer local delivery within designated areas. Delivery times are estimates and may vary based on availability, weather, or location.
- Customers are responsible for ensuring someone is available to receive the order at the delivery location.
- Detailed shipping terms are available on our Shipping Details page.
5. Refunds & Returns
Due to the perishable nature of seafood, we do not accept returns once the product has been delivered and accepted.
However, if there is an issue with your order (wrong item, damaged product, etc.), please contact us within 2 hours of delivery, and we will do our best to make it right.
6. Promotions & Offers
From time to time, we may offer special deals, discounts, or coupon codes.
These offers are:
- Subject to change or cancellation at any time
- Not redeemable for cash
- Not valid with any other offer unless stated
See our Offers & Coupons page for full details and eligibility.
7. User Accounts (If Applicable)
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to provide accurate, current, and complete information.
- We reserve the right to suspend or terminate accounts at our discretion.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
9. Limitation of Liability
Lucian Blue Ocean Seafoods Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site, products, or services.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with the effective date. Your continued use of the website indicates acceptance of the updated terms.
11. Contact Us
For any questions or concerns about these Terms & Conditions, please contact us:
📞 +1 (758) 722-3308
📞 +1 (758) 572-0372
📧 Email: seraphinebayfront@gmail.com
📍 Location: Fisheries Complex, Sans Souci, Castries, Saint Lucia