Effective Date: June 2, 2025
Who we are
Lucian Blue Ocean Seafoods Inc. is a seafood market based in Saint Lucia offering high-quality seafood products for retail and food service customers. Our website address is: https://lucianblueoceanseafoods.com
Comments
We collect personal information when you:
- Place an order on our website
- Subscribe to our newsletter
- Contact us via forms, WhatsApp, or social media
- Interact with our website (e.g., through cookies or analytics tools)
The information may include:
- Name, email, phone number, and delivery address
- Order details and preferences
- IP address and browser data
Media
If you upload images to the website (e.g., product photos or user-submitted content), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location information from publicly visible images.
We retain the right to use any images you voluntarily submit (e.g., customer reviews with images or event photos) for promotional or marketing purposes on our website and social media, unless otherwise requested in writing.
Cookies
Our website uses cookies to:
- Enable site functionality (like shopping cart)
- Track website usage via analytics
You can adjust your browser settings to disable cookies at any time.
Embedded content from other websites
Articles, pages, or product listings on this website may include embedded content (e.g., videos, images, maps, or posts) from platforms such as Instagram, YouTube, Google Maps, or other trusted sources. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking your interaction if you have an account and are logged in to that website.
We recommend reviewing the privacy policies of those external platforms before interacting with their content.
Who we share your data with
Lucian Blue Ocean Seafoods Inc. values your privacy. We do not sell, rent, or trade your personal information to third parties.
We may share limited data with trusted third-party service providers only when necessary to:
- Process payments securely
- Deliver orders via our trusted delivery partners
- Provide technical support for our website and online services
- Comply with legal or regulatory obligations
All third parties are obligated to keep your information secure and confidential, and they are not permitted to use your data for any other purposes beyond the agreed services.
If you have any questions about how your information is handled, please contact us through the details on our Contact Us page.
How long we retain your data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Completing and delivering your orders
- Maintaining records for business or legal obligations
- Improving our customer service and operations
Specifically:
- Order details and customer contact information are retained for up to 12 months for accounting and order tracking purposes.
- Contact form submissions or email communications may be stored for up to 6 months.
- If you leave a comment or create an account on our website, the information is retained indefinitely unless you request its removal.
You may request that we delete your data at any time by contacting us at seraphinebayfront@gmail.com.
What rights you have over your data
As a customer of Lucian Blue Ocean Seafoods Inc., you have the following rights regarding your personal data:
- Access – You can request a copy of any personal data we hold about you.
- Correction – You may ask us to correct or update inaccurate or incomplete information.
- Deletion – You can request that we delete any personal data we hold about you, except data we are required to retain for administrative, legal, or security purposes.
- Objection – You may object to our processing of your data in certain situations, such as for marketing purposes.
- Withdraw Consent – Where we rely on your consent to process data, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at:
📧 Email: seraphinebayfront@gmail.com
📞 Phone: +1 (758) 722-5369
We will respond to your request within a reasonable timeframe.
Where your data is sent
Your personal data is stored securely and is only accessible to authorized staff at Lucian Blue Ocean Seafoods Inc. for the purpose of processing your orders and inquiries.
We do not sell, rent, or trade your personal information. However, in certain cases, your data may be:
- Shared with third-party service providers (such as GloriaFood for online ordering) to help us manage and fulfill orders efficiently. These providers are required to keep your information confidential and secure.
- Checked through automated spam detection services (e.g., when you fill out forms on our website).
- Stored on secure servers hosted by our website hosting provider (GoDaddy), which may be located outside of Saint Lucia.
We take reasonable steps to ensure your data is protected and handled according to this privacy policy and applicable laws.